I was using regular formal shoes and noticed pain on my heels. My primary care doctor said I should try using good shoes with cushion. So I started using my Reebok running shoes as my regular shoes. After some time they got bad and needed to be replaced.
I wanted shoes that would work for brisk walk and occasional running as well and have good cushioning. I went to the local mall and tried different shoes from various brands like ACIS, Reebok and Nike. Finnally I narrowed to two shoes. Nike Air Max+ 2009 or Nike Lunar Glide. The store let me wear the shoes for some time and I made my choice ‘Nike Air Max+ 2009′. It has very good cushioning and felt good. Its as if I was walking on a sponge. It raised my height and needed getting used to it
It was working very good. The only issue with it was that when walking on concrete near swimming pool areas I felt it didn’t have enough grip and I had to walk carefully otherwise I felt I might slip.
I was very happy with the shoe. I could go anywhere and do any anything. Six months has passed. One fine morning I noticed the front fabric was getting torn apart at the folds on my left shoe. I was disappointed. After spending so much money, the shoe fabric is getting torn in the front. Then I remembered the store rep telling Nike has warranty on shoesl
I called the local store and they said, after 30 days, I have to call Nike for warranty. So I called Nike customer service. The experience was very good. Got connected to the service person in less than a minute. I explained the situation. They wanted to know what my style number is for my shoes. Surprisingly the tag in the shoes is gone. So they told me to ship the shoes and they figure out the model and style of the shoes and if the damage is covered under warranty they will send me a voucher to buy new shoes. Luckily I found the original shoe box and mailed it to the Nike address with a RMA number. With in ten business days I received a reply saying the claim has been approved and included a coupon code for full cost of the shoes and I could only use it in Nike.com for shoe purchase. They also sent me free shipping coupon code as well. I used it and got new shoes.